Privacy Policy

1. Data Controller

The data controller responsible for the processing described in this Privacy Policy is:

References in this Privacy Policy to “Trivium”, “we”, “us” or “our” mean Trivium P/S.

2. Personal Data We Collect

Information you provide directly

When you contact Trivium through the website, you may provide:

• Your name
• Your email address
• Your telephone number
• Your company or organisation
• Your role or professional position
• Your country or region
• The Trivium partner you wish to contact
• The service, programme or training you are interested in
• The content of your message
• Any other information you voluntarily provide

Please do not submit sensitive personal data through general website forms unless it is strictly necessary.

Technical and usage data

When you browse the website, we may collect:

• IP address
• Browser and device type
• Operating system
• Referring website
• Pages viewed
• Date and time of access
• Approximate geographical location
• Interactions with pages, forms, buttons and embedded content
• Cookie and consent preferences
• Analytics and advertising identifiers

Data collected through third-party services

Where you provide the required consent, technical and usage data may also be collected through:

• Google Analytics 4
• Google Tag Manager
• Google Ads
• LinkedIn Insight Tag
• YouTube embedded videos
• Vimeo embedded videos

3. How We Collect Personal Data

We collect personal data when:

• You submit the general contact form
• You submit a form addressed to an individual Trivium partner
• You enquire about corporate services
• You request information about certification programmes or training dates
• You communicate with us by email
• You browse or interact with the website
• You accept analytics or marketing cookies
• You view or interact with embedded video content

Form submissions are sent by email to the relevant Trivium recipient and are also stored in the WordPress database through the Flamingo plugin.

4. Purposes and Legal Bases

Responding to enquiries

We process information submitted through forms or email to:

• Respond to your request
• Understand your needs
• Provide information about Trivium’s services
• Discuss a possible project or engagement
• Respond to training and certification enquiries
• Arrange meetings or further communication

The legal basis is the performance of steps requested before entering into a contract,
where applicable, and Trivium’s legitimate interest in responding to business enquiries.

Managing client and prospective-client relationships

We may retain relevant correspondence to:

• Follow up on previous discussions
• Maintain records of business communications
• Manage current and prospective client relationships
• Prepare proposals
• Allocate enquiries to the appropriate partner or regional team
• Protect Trivium’s legal and commercial interests

The legal basis is contractual necessity, pre-contractual steps and our legitimate interests in managing our business.

Website operation and security

We process limited technical data to:

• Operate and maintain the website
• Protect it against fraud, spam and misuse
• Diagnose technical problems
• Maintain backups
• Prevent unauthorised access
• Investigate errors and security incidents

The legal basis is Trivium’s legitimate interest in maintaining a secure and functional website.

Analytics

Where you provide consent, we use Google Analytics 4 to understand how visitors find and use the website,
which pages are viewed and how the site can be improved.

The legal basis is your consent. You may withdraw consent at any time through the website’s cookie settings.

Advertising and conversion measurement

Where you provide consent, Google Ads and the LinkedIn Insight Tag may be used to measure advertising performance,
record conversions, create aggregated audience insights and improve campaign targeting.

These technologies may process identifiers, IP addresses, browser information, device information,
page URLs, timestamps and website interactions.

The legal basis is your consent.

Embedded video content

The website may contain videos hosted by YouTube or Vimeo.
When a video is loaded or played, the provider may receive technical and usage data,
including your IP address, browser details, device information and interaction with the video.

Embedded video services are activated only where required and after the relevant consent has been provided.

5. Google Tag Manager

We use Google Tag Manager to manage and deploy website tags.

Google Tag Manager acts as a technical container through which services such as Google Analytics,
Google Ads and other measurement technologies may be activated.

Analytics and marketing tags should remain blocked until the relevant consent has been provided.

6. Contact Forms and Flamingo

The website uses Contact Form 7 to collect enquiries.

Information submitted through a contact form is not used for unrelated marketing unless you have provided separate consent.

7. Sharing Enquiries with Trivium Partners

Trivium operates through a global and regional partner structure.

Where you contact a specific partner, submit a form from a partner page or select a relevant country or region,
your information may be shared with the appropriate Trivium partner.

This may include partners operating in:

• Denmark
• Italy
• Central Europe
• Peru
• Other countries in which a Trivium partner is responsible for the relevant enquiry

The receiving partner may use the data only to assess, respond to and manage your request,
and for related business administration.

Where a partner operates through a separate legal entity, that entity may act as an independent data controller
for its subsequent correspondence and professional relationship with you.

8. Service Providers and Other Recipients

Personal data may be made available to providers supporting the website and Trivium’s business, including:

• Website hosting providers, including SiteGround
• WordPress maintenance and technical providers
• Email and communication providers
• Security, backup and technical support providers
• Google, for Analytics, Tag Manager and advertising services
• LinkedIn, for advertising measurement and the Insight Tag
• YouTube and Vimeo, for embedded videos
• Professional advisers
• Courts, regulators or public authorities where required by law

Providers acting on Trivium’s behalf are expected to process personal data under appropriate instructions,
contractual safeguards and confidentiality obligations.

9. International Data Transfers

Some service providers and Trivium partners may be located outside Denmark or outside the European Economic Area.

This may include providers or recipients located in the United States, Switzerland, Peru or other countries.

Where required, Trivium relies on an appropriate transfer mechanism, including:

• An adequacy decision issued by the European Commission
• The EU–US Data Privacy Framework, where applicable
• European Commission Standard Contractual Clauses
• Additional contractual, organisational or technical safeguards

10. Data Retention

Data may be deleted earlier where:

• It is no longer necessary
• The enquiry is clearly irrelevant or unsolicited
• You validly request deletion
• Continued retention is not required for legal or contractual reasons

Data may be retained for longer where necessary to:

• Establish, exercise or defend legal claims
• Comply with accounting or contractual obligations
• Document an ongoing client relationship
• Respond to legal or regulatory requirements

Analytics, advertising, technical logs, backups and third-party cookies may have different retention periods.
These are described in the Cookie Policy or cookie preference centre.

11. Cookies and Similar Technologies

The website uses cookies and similar technologies for:

• Essential website functions
• Security
• Remembering consent choices
• Analytics
• Advertising measurement
• Conversion tracking
• Embedded media

Essential technologies may be used without consent where they are strictly necessary for the requested service.

Analytics, advertising and non-essential third-party media technologies are activated only after the relevant consent has been provided.

You can accept, reject or change your preferences through the cookie banner or cookie settings available on the website..

12. Your Data Protection Rights

Subject to the conditions and limitations established by applicable law, you may have the right to:

• Request access to your personal data
• Request correction of inaccurate or incomplete data
• Request deletion of your personal data
• Request restriction of processing
• Object to processing based on legitimate interests
• Receive personal data in a portable format, where applicable
• Withdraw consent at any time
• Object to direct marketing
• Lodge a complaint with a supervisory authority

Withdrawing consent does not affect the lawfulness of processing carried out before the withdrawal.

Requests may be sent to:
info@trivium.dk

The Danish Data Protection Agency is the competent supervisory authority in Denmark.

13. Automated Decision-Making and Profiling

Trivium does not use website data to make decisions producing legal or similarly significant effects solely through automated processing.

Google Ads and LinkedIn may use information collected through advertising technologies to create audiences,
measure campaign performance or personalise advertising according to their own privacy policies.

You can prevent these technologies from being activated by rejecting marketing cookies.

14. Data Security

Trivium applies reasonable technical and organisational measures intended to protect personal data against:

• Unauthorised access
• Accidental loss
• Alteration
• Disclosure
• Misuse
• Destruction

No website, email transmission or storage system can be guaranteed to be completely secure.

Users should avoid submitting confidential or sensitive information through general website forms unless specifically requested.

15. Third-Party Websites

The website may contain links to websites operated by Trivium partners, regional offices,
training providers, social networks or other third parties.

Trivium is not responsible for the privacy practices of independent third-party websites.

You should review the privacy information provided by the relevant third party before submitting personal data.

16. Children’s Data

The website and Trivium’s professional services are directed at businesses, organisations, professionals and adult participants.

The website is not intended for children, and Trivium does not knowingly collect personal data directly from children through its contact forms.

17. Changes to This Privacy Policy

We may update this Privacy Policy to reflect:

• Changes to the website
• Changes to the services we use
• Changes to how personal data is processed
• Legal or regulatory developments

The latest version will be published on this page together with the date of the most recent update.

18. Contact

Questions, requests or concerns about this Privacy Policy or Trivium’s use of personal data may be sent to:

Trivium P/S
CVR number: 41183705
Registered address: Frederiksstadsgade 1, 2. tv., 1667 København V
Denmark
Email:
info@trivium.dk